بررسی تاثیر رضایت از مقصد بر تبلیغات دهان به دهان گردشگران خارجی سلامت در بیمارستان‌های تهران

1- Araslı H, Baradarani S. European tourist perspective on destination satisfaction in Jordan's industries. Procedia-Social and Behavioral Sciences, 2014; 109: 1416-25.

2- Rasoulzadeh Eghdam S, Mir Mohammad Tabar SA, Ali Poor S, Zaynivand Y. Opportunities and limitations of the tourism industry in Iran]. Studies of Sociology, 2016; 8 (30): 63-80. [Persian]

3- Ye BH, Qiu HZ, Yuen PP. Motivations and experiences of Mainland Chinese medical tourists in Hong Kong. Tourism Management, 2011; 32(5): 1125-7.

4- Bernal RL. The globalization of the health-care industry: opportunities for the Caribbean. Cepal Review: 2007.

5- Morowatisharifabadi A, Asadianardakani F. Offering health tourism development model with integrated approach of fuzzy TOPSIS and interpretive Structural Modeling in Yazd province]. Health Management, 2013; 17(55): 73-78. [Persian]

6- Lončarić D, Lončarić D, Markovic S. Health Tourism, Customer Satisfaction and Quality of Life: The Role of Specialty Hospitals.

7- Kitapci O, Akdogan C, Dortyol İT. The impact of service quality dimensions on patient satisfaction, repurchase intentions and word-of-mouth communication in the public healthcare industry. Procedia-Social and Behavioral Sciences, 2014; 25(148): 161-9.

8- Mirfakhredini SH, Mirfakhredini FS, SadrBafghi SM. Evaluation of Yazd medical tourists' satisfaction and prioritize the factors affecting it with the Fuzzy TOPSIS. Yazd University of Medical Sciences Journal, 2012; 2(5): 678-668. [Persian]

9- FatehiRad N, Som AP, Zainuddin Y. Service quality and patients’ satisfaction in medical tourism. World Applied Sciences Journal, 2010; 10(1): 24-30.

10- Taghvai M, Goudarzi M. Develop and prioritize strategies for the development of medical tourism (Case Study: Shiraz Metropolis)]. Research and Urban Planning, 2016 7(24): 1-22. [Persian]

11- Khaki G. research method with dissertation approach, Baztab, first printing; 2004. [Persian]

12- Hair JF, Ringle CM, Sarstedt M. PLS-SEM: Indeed a silver bullet. Journal of Marketing theory and Practice, 2011; 19(2): 139-52.

13- Sarwar A. Medical tourism in malaysia: prospect and challenges. Iranian journal of public health, 2013; 42(8): 795.

14- Johnston R, Crooks VA, Adams K, Snyder J, Kingsbury P. An industry perspective on Canadian patients' involvement in medical tourism: implications for public health. BMC public health, 2011; 11(1): 416.

15- Rojpalakorn R. A study into the typologies of international tourists and their motivation for staying on KHAO SARN ROAD (Doctoral dissertation, Silpakorn University

16- Amirtahmaseb S. The typology of inbound tourists visiting Iran. Lulea University of technology, Sudden.

17- GhafariAshtiani P; Abbasi M and Charsetad P. [Word of mouth advertising in electronic banking]. Tehran: Proceedings of the International Conference on Marketing of banking services; 2009. [Persian]

18- Afshani A. [Public Relations Role in the Development of Health Tourism], Uromie. In Proceedings of the 3rd international conference on regional health services in Iran, 2009; 13-14.

19- Khodayari R. Readiness of hospitals of Tehran University of medical science to attract medical tourists base on international Joint Commission Standards [Thesis in Persian]. Tehran: School of Management and Medical Information Sciences, Tehran University of Medical Science; 2010.

20- Alimardani, E. Evaluation of the factors influencing insurers mouth advertising in Alborz province. Business Administration, PNU Alborz; 2013. [Persian]